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Quality
Service
In order to improve the quality advantage
of Shenyang Jinggong Cable Material Co.,Ltd.,and
representing our credit standing and competition,our
company makes out quality promises as follow:
1. Setting our service idea heart and soul,and
providing all kinds of knight sarvice to our
customers with open arms and zealously.
2. We will provide all necessery technical
service and support to customers when they
use our products for the first time.
3. Our company will provide structure and
property of our products to customers for
reference in time .we also establish technical
files for our customers.
4. The company traces the product quality
by regularly sending people to visit the users
and collecting the suggestions and comments
on the products. ,also establishing feedback
information files for each customer,so that
we could recommend new product to customer.
5. If you found any problem about quality,our
specifical technician and sales person will
appear at the first time.
6. They will make out the specific conclusion
according to your problem in 4-8 hours.
7. After revaling the problem,our technician
will try his heart to assist users to solve
the problem which was caused by the opposing
party or their equipment until it meet the
requirement.
8. If the problem attribute to our quality,we
will try our best to reduce customer’s expense,and
eliminate the blight.Also we will improve
our quality at the same time.
Quality Quarantee system
1. The company implements ISO9001 Quality
System for the production strictly.It has
made Quality Manual, documented procedures,
other relevant managerial documents and technical
documents of the products to ensure the operation
of the quality system and the conformity of
the product quality and quality measures to
the technical and users' requirements.
2. The strict management, advanced technology,
rich technical force, first class production
facilities and testing equipment ensure high
product quality. The quality of products provided
by the company is in conformity with the trade
standards established by the State Ministry
of Information and the Cable industry.
3. The company strictly fulfils contracts
and ensures the product and service quality
in the whole course (delivery - final inspection
- after sale services ). That is to execute
the articles and conditions of a contract
on technology, delivery, acceptance, prices
and services.
We use 《Quality Guarantee System》、《Test Process》and
《Quality Record》to control products’ quality,in
order to provide satisfying product to customers.
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